Você já precisou ligar para o Atendimento Telefônico de uma empresa, foi atendido pela gravação de URA e ficou se sentindo como uma bolinha de tênis, sendo jogado de um ramal para o outro? Ou pior, ficou minutos intermináveis ouvindo uma voz robótica e uma musiquinha clássica chata que não acabava nunca? Se a resposta […]
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